Privacy Policy

Introduction

• Rishabh Engineering Services (henceforth known as “Rishabheng/we/us/our”), a subsidiary of Rishabh Software Private Limited (henceforth known as “Rishabhsoft/we/us/our”) values the privacy of individuals who use our websites, applications, and other related services. This privacy policy is established by Rishabhsoft so that you know how we collect your personal data, the purpose for which we use your personal data, the method in which we use and protect your personal data, and to highlight our commitment to ensuring that we only collect personal data which you have consented and which is needed for the purposes mentioned in this privacy policy. Further, we also have reasonable protective measures to ensure that there is no loss, misuse or alteration of your personal data, in our control;
• We will not collect, store, retain, or use, your personal data, without your free, specific, and unambiguous consent;
• Please note that you can withdraw this consent at any point in time, and we will immediately cease the use of your personal data, and will delete the same as soon as possible;
• It is as easy to withdraw consent, as it is to give us consent.

Personal Data

“Personal Data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal Information- Collection and Use

• Rishabhsoft does not collect Personal Information about you unless you voluntarily submit that information to us through this site, by email, or by other means. To illustrate, if you send us an email enquiring about our products and services, we may need to gather information from you with regards to your name, mailing address, telephone number and/or e-mail address in order to respond to your inquiries. When you visit our website, we may automatically collect certain personal information about you, such as your name, your email ID, the domain name that referred you to our site, the type of browser or computer operating system you use, and navigational information. We collect this information internally, to help us analyze the effectiveness of and to enhance the usefulness of our marketing efforts. Our website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that you’re IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed personally identifiable. This is because with some broadband connections your IP Address doesn’t change (it is “static”) and could be associated with your personal computer. We may use your IP address to report aggregate information on use and to help improve our website.
• Registration forms on our website require you to provide accurate contact information, which helps us deliver a high quality of service. By checking the box on the registration form and submitting your details, you are indicating your consent to receiving marketing emails from us and personally identifiable information that you provide (such as name, email address, telephone number) may be used to send you information about our company, product and services, special offers, and newsletters. To view or modify information previously submitted, or to opt out of receiving future communications, click the personalized link provided at the bottom of the email communication you receive.

Cookies

A cookie is a small file created on your computer by a Web server, which can be referenced when that website is visited. Cookies cannot access files or other information stored on your computer. There are two types of cookies: session cookies and persistent cookies. Session cookies are used during a single website visit and are automatically deleted from your computer when you close your browser. Persistent cookies are used to track website activity over a longer period, and remain on your computer until either you choose to delete them or they expire.
Usage of Cookies

• Rishabhsoft uses persistent cookies in several places on our website so we can pre-populate forms to improve your ease of use. For example, the information provided during a brochure download is captured so that you do not need to enter it again when requesting additional documents. Rishabhsoft may also use persistent cookies to collect analytical information about how visitors use our website. For example, we may measure website usage, access to online services, and the level of interest in particular products. We use this information to improve our service and provide a better experience for visitors to our website.
• Currently, we do not use cookies to collect information about identifiable individuals or use cookie information to offer products and services to individuals. If this changes in the future, we will update this section.
• Rishabhsoft never uses cookies to track your Internet use after you leave the Rishabhsoft website.

Acceptance of Cookies
Depending on the Web browser you use, you may be able to configure it to accept session cookies but disable persistent cookies. If you do this, you will be able to use the Rishabhsoft website, but your browser will not remember your personal preferences when you return to the site (e.g. download forms will not be pre-filled). If you use Microsoft Internet Explorer, Firefox or Netscape Navigator for Windows, you can follow the instructions in the toolbar on your browser to accept session cookies but disable persistent cookies.

Disclosure to Service Providers

Rishabhsoft may transfer personal information to a third party who provides services for Rishabhsoft, such as the distribution of our newsletter and other Rishabhsoft publications. These parties are not allowed to use personally identifiable information except for the purpose of providing these services and under the supervision of Rishabhsoft.
Analytics
We may employ third-party Service Providers for monitoring and analyzing the usage of our Service.
Google Analytics
Google Analytics is defined as a web analytics service, provided by Google, which reports and tracks website traffic. Google implements the data gathered to monitor and track Service usage. This data is further shared with other services of Google. The collected data may be used by Google to personalize and contextualize its own advertising networks’ ads.

You can choose to make your activity on the available service to Google Analytics. You only need to install Google Analytics on the opt-out browser add-on. This add-on restricts Google Analytics JavaScript (dc.js, analytics.js, and ga.js) from sharing the information with the Google Analytics regarding visit activities.

To gather more data regarding Google’s privacy practice, please visit Privacy and Terms page of Google https://policies.google.com/privacy?hl=e

Business Transfers

We reserve the right to transfer your personal information to a third party in the event of a sale, merger, liquidation, acquisition or similar event of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Rishabhsoft Privacy Policy. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Government Inquiry

We reserve the right to share your personal information to respond to duly authorized information requests of governmental authorities or where required by law. However, we shall intimate you of such a situation promptly. In such a scenario, where the law mandates, Rishabhsoft, to share your personal information, we may not require your consent.

Use by Minors

You should be aware that this site is not intended for use by, or designed to attract, individuals under the age of 16. We do not collect personally identifiable information from any person we actually know is an individual under the age of 16. By using this website, you hereby declare, that you are over 16 years of age.

Links

This site may contain links to other websites. Rishabhsoft is not responsible for the privacy practices or the content of such sites.

Changes to Privacy Policy

This privacy policy is effective as of July 9, 2021. Our business changes constantly and our Privacy Policy may change, without prior notice to any person. You shall check our Site to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. However, we will not make material changes to our policies and practices to make them less protective of any personal information collected from you in the past under prior policies without the consent of affected users. You may choose to not share any details or information with us, however, please be informed, that the same might impair our abilities to serve you better.

1. Introduction

• Rishabh Engineering Services (henceforth known as “Rishabheng/we/us/our”), a subsidiary of Rishabh Software Private Limited (henceforth known as “Rishabhsoft/we/us/our”) values the privacy of individuals who use our websites, applications, and other related services. This privacy policy is established by Rishabhsoft so that you know that if you do not consent, we will not, in any manner whatsoever, collect, store, process, or retain your personal data;
• If you consent, then this privacy policy highlights the purpose for which we use your personal data and the method in which we use and protect your personal data. This policy also highlights our commitment to ensure that we only collect personal data which you have consented and which is needed for the purposes mentioned in this privacy policy. Further, we also have reasonable protective measures to ensure that there is no loss, misuse or alteration of your personal data, in our control.
• Please be informed that the hosting facilities for our website/application are situated across the globe, and therefore your personal data may be stored and processed by us in territories outside the UK and EU, most probably in India or the United States. However, it is equally important to inform you, that our company is IS0:27001 certified and we have adequate safeguards to ensure that your personal data is safe, protected, and will not be divulged or used in any manner which is detrimental to your interests.

2. Personal Data and Cookies

• “Personal Data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
• Please be informed, that the only Personal Data we may store and/or use, is First name, last name, email address, phone number.
• First Party Cookies. The data we collect includes internet protocol addresses, browser types, web pages, operating systems, date/time stamps. To collect this information, a cookie is set on your computer or device when you visit our website. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies. We might also use the services provided by you to comply with the legal obligations brought by GDPR, such as managing your consents, requests, and company data (including this privacy policy). The data we collect includes internet protocol addresses, browser types, web pages, operating systems, date/time stamps etc.
• Third-party cookies. We might also use other third party services in order to provide you with our services. These services might set up their own cookies to remember you.

3. How Your Data May Be Used

The personal data which we collect will be used for the following purposes:

• To subscribe to our email notifications and/or newsletters
• For marketing communication – email marketing
• For sales related communications
• For provision of services
• For communicating during the execution of projects

The legal basis for this is the consent which you may provide to us as contained in Section 4 of this privacy policy.

4. Consent and Legitimate Interest

• We obtain your information either by way of consent or under the doctrine of legitimate interest.
• We will not collect, store, retain, or use, your personal data, without your free, specific, and unambiguous consent. By consenting to this privacy policy, you give us the permission to process the personal data listed in this policy, for the purposes listed in this policy.
• We may obtain your information because it is necessary to do so to promote our services and to also provide services.
• This consent may be obtained by us by way of an opt-in procedure, and by clicking the consent acceptance check box on the form, you provide us consent to process your personal data in line with the present privacy policy.
• Please note that you can withdraw this consent at any point in time, and we will immediately cease the use of your personal data, and will delete the same as soon as possible. It is as easy to withdraw consent, as it is to give us consent, and your consent can be withdrawn by writing to us at unsubscribe@rishabhsoft.com.

5. Retaining and Deleting Personal Data

• This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
• Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
• We will retain your personal data for a minimum period of 1 weeks, and a maximum period of 52 weeks. If you or your organization conducts business with us, then this period could be longer depending on the length of the business relationship.
• Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. Your Rights

• In this Section, we summarize the rights that you have pursuant to your granting consent to us
• Your principal rights under data protection law are:
  the right to access;
  b. the right to rectification;
  c. the right to erasure;
  d. the right to restrict processing;
  e. the right to object to processing;
  f. the right to data portability;
  g. the right to complain to a supervisory authority; and
  h. the right to withdraw consent.
• You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by writing to us at unsubscribe@rishabhsoft.com.
• You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
• In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include a situation where you withdraw consent to consent-based processing.
• In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
• You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
• You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
• To the extent that the legal basis for our processing of your personal data is your consent, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.
• If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
• You may exercise any of your rights in relation to your personal data writing to us at unsubscribe@rishabhsoft.com.

7. Children Under 16

Our services are not directed to children under sixteen and does not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information of a child under sixteen, we will take the appropriate steps to delete such information from our files as soon as possible. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at unsubscribe@rishabhsoft.com

8. Cookies

A cookie is a small file created on your computer by a Web server, which can be referenced when that website is visited. Cookies cannot access files or other information stored on your computer. There are two types of cookies: session cookies and persistent cookies. Session cookies are used during a single website visit and are automatically deleted from your computer when you close your browser. Persistent cookies are used to track website activity over a longer period, and remain on your computer until either you choose to delete them or they expire.

Usage of Cookies

• Rishabhsoft uses persistent cookies in several places on our website so we can pre-populate forms to improve your ease of use. For example, the information provided during a brochure download is captured so that you do not need to enter it again when requesting additional documents. Rishabhsoft may also use persistent cookies to collect analytical information about how visitors use our website. For example, we may measure website usage, access to online services, and the level of interest in particular products. We use this information to improve our service and provide a better experience for visitors to our website.
• Currently, we do not use cookies to collect information about identifiable individuals or use cookie information to offer products and services to individuals. If this changes in the future, we will update this section.
• Rishabhsoft never uses cookies to track your Internet use after you leave the Rishabhsoft website.

Acceptance of Cookies

Depending on the Web browser you use, you may be able to configure it to accept session cookies but disable persistent cookies. If you do this, you will be able to use the Rishabhsoft website, but your browser will not remember your personal preferences when you return to the site (e.g. download forms will not be pre-filled). If you use Microsoft Internet Explorer, Firefox or Netscape Navigator for Windows, you can follow the instructions in the toolbar on your browser to accept session cookies but disable persistent cookies.

9. Disclosure to Service Providers

Rishabhsoft may transfer personal information to a third party who provides services for Rishabhsoft, such as the distribution of our newsletter and other Rishabhsoft publications. These parties are not allowed to use personally identifiable information except for the purpose of providing these services and under the supervision of Rishabhsoft.

10. Analytics

We may employ third-party Service Providers for monitoring and analyzing the usage of our Service. Google Analytics is defined as a web analytics service, provided by Google, which reports and tracks website traffic. Google implements the data gathered to monitor and track Service usage. This data is further shared with other services of Google. The collected data may be used by Google to personalize and contextualize its own advertising networks’ ads.

You can choose to make your activity on the available service to Google Analytics. You only need to install Google Analytics on the opt-out browser add-on. This add-on restricts Google Analytics JavaScript (dc.js, analytics.js, and ga.js) from sharing the information with Google Analytics regarding visit activities.

To gather more data regarding Google’s privacy practice, please visit the Privacy and Terms page of Google https://policies.google.com/privacy?hl=e

11. Business Transfers

We reserve the right to transfer your personal information to a third party in the event of a sale, merger, liquidation, acquisition or similar event of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Rishabhsoft Privacy Policy. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

12. Government Inquiry

We reserve the right to share your personal information to respond to duly authorized information requests of governmental authorities or where required by law. However we shall intimate you of such a situation promptly. In such a scenario, where the law mandates, Rishabhsoft, to share your personal information, we may not require your consent.

13. Links

This site may contain links to other websites. Rishabhsoft is not responsible for the privacy practices or the content of such sites.

14. Changes to Privacy Policy

This privacy policy is effective as of July 9, 2021. This policy is amenable to changes if the law mandates such a change. It shall be your duty to check our Site to see recent changes. If you do not agree with the amended policy, you may exercise the rights contained in Section 6 of this policy.